IT Support Surrey

How to Find the Right IT Support Company in Surrey

Are you looking for a trustworthy IT support company in Surrey? First, congratulations on setting up your business in Surrey. The county’s popularity stems from housing England’s largest vineyard among other major businesses.
As such, having your business in Surrey gives you a better edge at productivity and profitability. With the many IT support companies in Surrey, you are spoilt for choice. Let’s take a look at what to look out for when hiring an IT support company Surrey.

Services Offered by an IT Support Company

IT support companies pride themselves on helping you with a lot of services. They can tailor services depending on your needs and scalability. This section enlightens you on the common services you will benefit from an IT support company.

• Microsoft solutions
• Cisco solutions
• IT security solutions
• Networking solutions
• IP telephony with asterisk appliances and Cisco
• Open source solutions with Linux, FreeBSD, and OpenBSD
• Consulting services on systems integration and MIS delivery
• IT infrastructure consulting and outsourcing
• Server installation and configuration
• Operating software installation and configuration
• Database management services
• Backup and recovery management
• IT advisory consultancy
• Desktop management services
• Network and facilities management services
• IT security management services
• Data warehousing and archiving

These are just but a few of the services you get from the IT support company. The kind of services you get will depend on the package you want and your type of business. If you are in the retail sales business, you may need more sophisticated systems and services than a person running a wholesale printing business.

How to Choose an IT Support Company in Surrey

• Choose a local company: Most IT companies offer onsite support. It means that they have to be physically there to perform these services. As such, you need to find a company near you as this is the only way you are sure they will be fast. Even better, having a local company with a physical office makes the company more credible.
• Check the company’s experience: Most people check the experience through the number of years that a company has been in the field. Well, in this case, you should check whether the company has offered IT support to businesses similar to yours.
• Consider your servers and workstations: What kind of servers and workstations does your business run on? While most businesses run on Windows, Mac OS, or Linux, you need to find an all-rounded company so that it can support all your servers.
• Assess the company’s speed: How long does the company take to resolve a problem such as a downtime? In business, speed matters a lot. If they delay picking their phone calls during the initial stage, you should gladly reconsider your options.
• Read the reviews online: You can never go wrong with reviews online. Read them and know what to expect if you settle for a particular IT support company in Surrey.
• Consider the scalability factor: Every business start-up aspires to scale upwards someday. You should find a company that can handle your growth over the years.
• Read through the agreement with your lawyer: IT contracts can seem complicated, especially when it is your first time. Ensure that you check the contract so that you are not a victim of hidden charges and additional services. It should be a win-win for both parties.
• Types of IT Support in Surrey

There are two major types of IT support worldwide, and not only in Surrey. You can hire an IT support company as in-house experts or independently contract them as an independent entity. Whether you outsource or employ them as in-house experts depends on your business IT needs and budget.

Wrap Up

Hiring an IT support company is among the most crucial decisions that you can make for your business. IT support companies make work all easier for you and your employees. The hack, however, lies in picking the right IT company in your locality. Surrey occupies the largest city in land area and is among the most populated cities in Britain. This makes it possible for thousands of IT support companies to exist, some of whom are legit and others rogue. As a business owner, you must get into research and ascertain the most viable options.